Returns & Exchanges
At OGLmove, we want you to love your sustainable fashion; if you are not completely satisfied, we offer 30-day returns and exchanges on items in their original, unworn condition. Please note that for hygiene reasons, certain intimate apparel and final sale items are not eligible for return.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.
Drop Off Package
Hand over your return package to the designated carrier at any official drop-off location or schedule a pickup at your convenience.
Receive Refund or Exchange
After our warehouse team inspects your returned items, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing